--- title: IT Support Newcastle - IT Services & Cyber Security description: First class IT support in Newcastle built on experience and the latest technology with strong client relationships image: https://texaport.co.uk/hubfs/Website/Pages/Featured%20image%20for%20location%20pages-03.jpg --- 1. 2. [IT Support](https://texaport.co.uk/it-support) 3. IT Support Newcastle # IT Support Newcastle #### Managed IT and cyber security services in Newcastle and North East England Dependable cyber security and managed-services with integrity, innovation and excellence is at the core of everything we do. [Trustpilot](https://uk.trustpilot.com/review/texaport.co.uk) [ Talk to an expert ](https://texaport.co.uk/it-support/it-support-newcastle#Contact-us) ![IT Support Newcastle hero](https://texaport.co.uk/hs-fs/hubfs/Managed%20IT%20lower%20res.png?width=1890&height=1417&name=Managed%20IT%20lower%20res.png) ![Texaport Microsoft Solutions Partner](https://texaport.co.uk/hs-fs/hubfs/Microsoft%20Solutions%20Partner%20designations%20-%20colour.png?width=680&height=174&name=Microsoft%20Solutions%20Partner%20designations%20-%20colour.png) ![microsoft-certified-expert-badge](https://texaport.co.uk/hs-fs/hubfs/microsoft-certified-expert-badge.png?width=250&height=146&name=microsoft-certified-expert-badge.png) ![Cyber Essentials Plus](https://texaport.co.uk/hs-fs/hubfs/Cyber%20Essentials%20Plus.png?width=250&height=146&name=Cyber%20Essentials%20Plus.png) Menu Our commitment ![Decorative shape](https://texaport.co.uk/hubfs/Website/Global/Shapes/single-green-shape.svg) ![Decorative shape](https://texaport.co.uk/hubfs/Website/Global/Shapes/double-shape-green.svg) ## Professional Newcastle IT support, tailored to your business We are dedicated to offering IT support to Newcastle businesses. We support businesses by leveraging technology to meet your required business needs. Our client-orientated approach allows for a seamless partnership between our skilled engineers and you to create and implement specialised IT and cyber security solutions. ![Strengthen your Cyber Security](https://texaport.co.uk/hubfs/Iconography/Strengthen%20your%20Cyber%20Security.svg) ##### Fortified-security Improve your security and gain a fresh perspective on assessing and safeguarding your digital environment. ![A Personalised Solution](https://texaport.co.uk/hubfs/Iconography/A%20Personalised%20Solution.svg) ##### Simplified HR Remove the burden of HR. Get immediate access to expertise without having to worry about payroll, annual leave or training. ![Financial](https://texaport.co.uk/hubfs/Iconography/Financial.svg) ##### Increased ROI Stop paying for what you don't need and get more value from what you do. ![Time](https://texaport.co.uk/hubfs/Iconography/Time.svg) ##### Zero-downtime We frequently manage mission critical switches and pride ourselves in completing them with no interruptions. ![24-7 Support](https://texaport.co.uk/hubfs/Iconography/24-7%20Support.svg) ##### Available 24/7 Benefit from agile, flexible support. Our experts are on hand all day, every day. ![Scalable](https://texaport.co.uk/hubfs/Iconography/Scalable.svg) ##### Grow effortlessly Agile and strategic support that can scale at speed when your business growth demands it. ## Managed services IT services to help you build a stronger, more secure IT environment. [![Established IT Support](https://texaport.co.uk/hubfs/Iconography/Tailored%20to%20you.svg) ### Managed IT support IT services IT is at the heart of every business. Make sure it’s managed reliably and professionally. ](https://texaport.co.uk/it-support) [![Cloud Services](https://texaport.co.uk/hubfs/Iconography/Cloud%20Services.svg) ### Managed cloud services Cloud services Embrace cost-effective, reliable cloud solutions. Improve collaboration, business continuity, and workforce productivity. ](https://texaport.co.uk/it-services/cloud-services) [![Efficient IT Support](https://texaport.co.uk/hubfs/Iconography/Efficient%20IT%20Support.svg) ### AI services AI services Microsoft Copilot, AI governance, business automation and custom AI agents. Practical AI for UK businesses and their global teams. ](https://texaport.co.uk/ai-services-for-business) [![Security First Thinking](https://texaport.co.uk/hubfs/Iconography/Security%20First%20Thinking.svg) ### Managed Cyber security Cyber security Shape up your threat protection for complete peace of mind with Texaport. ](https://texaport.co.uk/cyber-security-services) ## Industry expertise Variety is motivating, so we work across all sectors to keep our knowledge sharp and support flexible. Here are some examples of sectors we have experience in. [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Financial-IT-Services.png?width=400&height=267&name=Financial-IT-Services.png) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Budget-friendly.svg) ### Finance IT Services We understand the imperative role technology plays within the financial sector. That’s why for us, security and privacy come first. ](https://texaport.co.uk/who-we-support/financial-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Legal-IT-Services.png?width=400&height=267&name=Legal-IT-Services.png) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Legal.svg) ### Legal IT Services While you're dedicated to upholding the law and providing top-tier legal services, we'll ensure your IT systems are robust and reliable. ](https://texaport.co.uk/who-we-support/legal-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Charlity-IT-Support.png?width=400&height=267&name=Charlity-IT-Support.png) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Charity.svg) ### Charity IT Services Enjoy a service that makes the most of your budget by delivering real value exactly where you need it. ](https://texaport.co.uk/who-we-support/charity-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/construction-it-support.jpeg?width=400&height=267&name=construction-it-support.jpeg) ![Case study thumbnail](https://texaport.co.uk/hubfs/Construction%20it%20support%20icon.svg) ### Construction IT Services Find freedom within a highly regulated sector with ever-changing compliance requirements. Meet the demands of a fast-paced, precision-driven industry and win more work. ](https://texaport.co.uk/who-we-support/construction-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Education%20IT%20Support.jpg?width=400&height=267&name=Education%20IT%20Support.jpg) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Education.svg) ### Education IT Services While you're dedicated to educating the next generation and fostering learning environments, we'll ensure your IT systems are reliable and conducive to education. ](https://texaport.co.uk/who-we-support/education-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Healthcare-IT-Services.png?width=400&height=269&name=Healthcare-IT-Services.png) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Healthcare.svg) ### Healthcare IT Services Through our extensive experience supporting healthcare organisations, we understand the importance they place on having robust reporting systems and strong cyber security. ](https://texaport.co.uk/who-we-support/healthcare-it-support) [![Case study thumbnail](https://texaport.co.uk/hs-fs/hubfs/Housing-Association.png?width=400&height=179&name=Housing-Association.png) ![Case study thumbnail](https://texaport.co.uk/hubfs/Iconography/Housing.svg) ### Housing IT Services While you’re helping to address housing shortages and provide affordable housing, we’ll help your IT systems run smoothly. ](https://texaport.co.uk/who-we-support/housing-it-support) Success stories ![Decorative shape](https://texaport.co.uk/hubfs/Website/Global/Shapes/double-shape-grey-outline.svg) ## Success stories ![Cooper Cromar logo](https://texaport.co.uk/hs-fs/hubfs/Cooper%20cromar%20new%20office%20resized.png?width=600&height=455&name=Cooper%20cromar%20new%20office%20resized.png) ### [Architecting IT excellence: Texaport's transformation for Cooper Cromar](https://texaport.co.uk/case-studies/cooper-cromar) ["After experiencing lost data and multiple issues due to our previous IT supplier, Texaport restored our trust in IT. They not only resolved all the previous problems but also went beyond our expectations"](https://texaport.co.uk/case-studies/cooper-cromar) [**Simon Walsh** Director, Cooper Cromar](https://texaport.co.uk/case-studies/cooper-cromar) --- [ Read the case study ](https://texaport.co.uk/case-studies/cooper-cromar) ![Maptek logo](https://texaport.co.uk/hs-fs/hubfs/Website/Pages/Case%20studies/Maptek%20team%20image%20compressed.webp?width=1200&height=758&name=Maptek%20team%20image%20compressed.webp) ### [How Texaport transformed Maptek's IT landscape](https://texaport.co.uk/case-studies/maptek) ["Texaport has transformed our IT infrastructure. Their expert support and proactive approach not only enhanced our operational efficiency but bolstered the safety of our data"](https://texaport.co.uk/case-studies/maptek) [**James Moncrieff** General Manager, Maptek](https://texaport.co.uk/case-studies/maptek) --- [ Read the case study ](https://texaport.co.uk/case-studies/maptek) ![Bonnie & Wild logo](https://texaport.co.uk/hs-fs/hubfs/Bonnie-Wild-Featured-1.jpeg?width=750&height=563&name=Bonnie-Wild-Featured-1.jpeg) ### [Bonnie & Wild future proof their IT infrastructure with the help of Texaport](https://texaport.co.uk/case-studies/bonnie-and-wild) ["Partnering with Texaport has been transformative for Bonnie & Wild. Their expert IT management allows us to focus on what we do best – celebrating and sharing Scotland's culinary excellence"](https://texaport.co.uk/case-studies/bonnie-and-wild) [**Colin Campbell** Communications Director, Bonnie & Wild](https://texaport.co.uk/case-studies/bonnie-and-wild) --- [ Read the case study ](https://texaport.co.uk/case-studies/bonnie-and-wild) ![Wardog logo](https://texaport.co.uk/hs-fs/hubfs/Wardog%20Featured-jpg.jpeg?width=4096&height=2160&name=Wardog%20Featured-jpg.jpeg) ### [Texaport assists Wardog Studios in securing AAA Contract](https://texaport.co.uk/case-studies/wardog) ["This collaboration has been instrumental in securing a high-profile AAA client, solidifying our position as a leading force in the global art development scene"](https://texaport.co.uk/case-studies/wardog) [**Jade Law** Founder/Director, Wardog Studios](https://texaport.co.uk/case-studies/wardog) --- [ Read the case study ](https://texaport.co.uk/case-studies/wardog) Customer satisfaction ![Decorative shape](https://texaport.co.uk/hubfs/Website/Global/Shapes/double-shape-green.svg) ## Proactive IT support for businesses like yours Experience our unrivalled IT support, offering 24/7 monitoring, rapid response, and a commitment to excellence. We ensure your business operations run smoothly with minimal downtime. ### 98.5% #### client satisfaction rate *based on 600+ customer surveys in 2024 ### 3.3 min #### average response time *SLA data in 2024 ### 82% #### tickets solved within the hour *SLA data in 2024 Contact us ## Get better IT support in **Newcastle** If you’re looking to improve your IT infrastructure and cyber security, we’d love to hear from you. Whether you need advice or know what your business needs already, please get in touch. ![top cyber security company united kingdom 2024](https://texaport.co.uk/hs-fs/hubfs/Website/Pages/top_clutch.co_cybersecurity_company_united_kingdom_2024.png?width=111&height=120&name=top_clutch.co_cybersecurity_company_united_kingdom_2024.png) ![top it services company united kingdom 2024](https://texaport.co.uk/hs-fs/hubfs/Website/Pages/top_clutch.co_it_services_company_united_kingdom_2024.png?width=111&height=120&name=top_clutch.co_it_services_company_united_kingdom_2024.png) ![top managed service provider united kingdom 2024](https://texaport.co.uk/hs-fs/hubfs/Website/Pages/top_clutch.co_managed_service_provider_united_kingdom_2024.png?width=111&height=120&name=top_clutch.co_managed_service_provider_united_kingdom_2024.png) FAQ ### Frequently asked questions - #### Can you visit my office in Newcastle? Yes, we provide IT support to businesses in Newcastle and across the UK. Our [remote IT support](https://texaport.co.uk/it-services/remote-it-support) allows us to solve issues from any location that you may be in the UK. On-site IT Support in Newcastle is available if needed. - #### What services do you provide in Newcastle? The IT support you need will depend on your current IT setup. Whether you already have an internal team that needs additional support or are looking to outsource all your IT needs, we cater to any requirements with our [augmented IT support](https://texaport.co.uk/it-services/augmented-it-support) and [outsourced IT support](https://texaport.co.uk/it-support) services. - #### Do you provide 24/7 support? Yes, if you are looking for out-of-hours support, we can arrange to support you through our 24/7 IT support, where our experts are on hand all day, every day, to keep your business up and running. - #### Why should I work with Texaport? Texaport is an established and reputable managed service provider that focuses on security and customer service. [Read our case studies](https://texaport.co.uk/case-studies) to hear more from our clients and their success stories, ranging through many different sectors. - #### Is Texaport a Microsoft Solutions partner? Texaport is proud to be a recognised Microsoft Solutions partner. We maintain a high level of technical expertise through ongoing training and professional development. We offer specialised support to charities and not-for-profit organisations, including assistance with Microsoft 365 licensing discounts. - #### Can you support my team working in multiple locations? Our [remote IT support](https://texaport.co.uk/it-services/remote-it-support) services keep your core operations running smoothly, regardless of your location. Whether your business is remote-first, hybrid, or multi-site, we can monitor, manage, and maintain your systems efficiently without ever setting foot in your office. #### Ask us anything [Get in touch](https://texaport.co.uk/contact) ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://texaport.co.uk", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://texaport.co.uk/it-support", "name" : "IT Support", "position" : 2 }, { "@type" : "ListItem", "item" : "https://texaport.co.uk/it-support/it-support-newcastle", "name" : "IT Support Newcastle", "position" : 3 } ] } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/#organization", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "GB", "addressLocality" : "Newcastle" }, "areaServed" : "Newcastle, England", "email" : "support@texaport.co.uk", "founder" : { "@id" : "https://texaport.co.uk/#person" }, "hasOfferCatalog" : { "@type" : "OfferCatalog", "itemListElement" : { "@id" : "https://texaport.co.uk/#offer" }, "name" : "IT Services" }, "logo" : { "@id" : "https://texaport.co.uk/#logo", "@type" : "ImageObject", "caption" : "Texaport", "inLanguage" : "en-GB", "url" : "https://8102708.fs1.hubspotusercontent-na1.net/hubfs/8102708/Website/Global/Images/Colour=Dark.png" }, "name" : "Texaport", "openingHoursSpecification" : { "@type" : "OpeningHoursSpecification", "closes" : "17:00", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens" : "08:00" }, "sameAs" : [ "https://www.facebook.com/texaportUK/", "https://twitter.com/texaportuk", "https://www.youtube.com/@texaport", "https://www.linkedin.com/company/texaport/" ], "telephone" : "0330 122 2345", "url" : "https://texaport.co.uk/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/#website", "@type" : "WebSite", "inLanguage" : "en-GB", "mainEntity" : "https://texaport.co.uk/#local", "name" : "Texaport", "publisher" : { "@id" : "https://texaport.co.uk/#organization" }, "url" : "https://texaport.co.uk" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/it-support/it-support-newcastle/#webpage", "@type" : "WebPage", "inLanguage" : "en-GB", "isPartOf" : { "@id" : "https://texaport.co.uk/#website" }, "name" : "Texaport IT Services & Cyber Security Support, Newcastle", "url" : "https://texaport.co.uk/it-support/it-support-newcastle/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/#offer", "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : "Newcastle", "description" : "First class IT support in Newcastle built on experience and the latest technology with strong client relationships.", "name" : "IT Support", "serviceType" : "IT Support" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/#person", "@type" : "Person", "knowsAbout" : [ { "@id" : "https://en.wikipedia.org/wiki/Computer_security", "@type" : "Thing", "alternateName" : "cyber security", "name" : "computer security" }, { "@id" : "https://en.wikipedia.org/wiki/Technical_support", "@type" : "Thing", "alternateName" : [ "it support", "it services" ], "name" : "technical support" } ], "name" : "Hugh Caldwell", "sameAs" : "https://www.linkedin.com/in/hughcaldwell/" } ``` ```json { "@context" : "https://schema.org", "@type" : "Product", "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingValue" : "4.7", "reviewCount" : "95", "worstRating" : "1" }, "name" : "IT Support Newcastle" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://texaport.co.uk/it-support/it-support-newcastle/#faq", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "

Yes, if you are looking for out-of-hours support, we can arrange to support you through our 24/7 IT support, where our experts are on hand all day, every day, to keep your business up and running.

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Texaport is an established and reputable managed service provider that focuses on security and customer service. Read our case studies to hear more from our clients and their success stories, ranging through many different sectors.

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Texaport is proud to be a recognised Microsoft Modern Work Solutions partner. We maintain a high level of technical expertise through ongoing training and professional development. We offer specialised support to charities and not-for-profit organisations, including assistance with Microsoft 365 licensing discounts.

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Our remote IT support services keep your core operations running smoothly, regardless of your location. Whether your business is remote-first, hybrid, or multi-site, we can monitor, manage, and maintain your systems efficiently without ever setting foot in your office.

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Our presence in Newcastle means we can offer onsite IT support to your business in Newcastle and the North East if needed. We also provide remote IT support, allowing us to solve any issue from any location that you may be in the UK.

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The IT support you need will depend on your current IT setup. Whether you already have an internal team that needs additional support or are looking to outsource all your IT needs, we cater to any requirements with our augmented IT support and outsourced IT support services.

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