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Microsoft 365 service notice

13 November, 08:50 UK time: Microsoft is reporting an incident that may stop people opening or using some Microsoft 365 services, including Outlook, OneDrive, OneNote, To Do, Teams and Microsoft 365 on the web. Microsoft is working on the fix, and our service desk is following it closely.

What we suggest

Check the live status at status.cloud.microsoft. IT admins can see their own organisation's status in the Microsoft 365 admin centre under Service health.
Keep working in the desktop apps where you can. Files and emails sync once the service is back.
Passwords and Office installs are fine as they are. Changing them won't bring the service back sooner.
For anything urgent, pick up the phone rather than relying on email or Teams.

Texaport clients: if something looks different from Microsoft's incident, call 0330 122 2345 or email support@texaport.co.uk and we'll help.

Check Microsoft service status Call the service desk

Why Texaport

Why work with us?

We take the health of your IT and cyber security seriously. With us, you’ll get the latest technology for your IT infrastructure, so you can focus on achieving your business goals.

Dedicated UK-based team

Your business is allocated a dedicated team ensuring familiarity with systems and personalised support.

Transparent communication

Regular service review meetings are held with a dedicated account manager to inform you of resolutions and IT strategy.

IT roadmapping

Our senior IT team will work with you to develop an IT roadmap that aligns with your business goals and ensures business growth.

Our team

Our expertise on your team

We’re an agile team of forward-thinking IT professionals who thrive on collaboration, innovation, and exceptional service for our clients. We complement each other's expertise to provide targeted IT solutions, ensuring your business stays secure, efficient, and ready for the future.

We love what we do, and we do it well.

About us

Stats

Simple process, great results

Experience our unrivalled IT support, offering 24/7 monitoring, rapid response, and a commitment to excellence. We ensure your business operations run smoothly with minimal downtime.

98%

client satisfaction rate
*based on 600+ customer surveys in 2025

3 min

average response time
*SLA data in 2025

82%

tickets solved within the hour
*SLA data in 2025

Get in touch

If you’re looking to improve your IT infrastructure and cyber security, we’d love to hear from you. Whether you need advice or know what your business needs already, please get in touch.

Helping growing businesses harness the pace of change

Microsoft 365 service notice

How we can help

Managed IT support

Managed Cloud services

AI Services

Cyber security