IT Support Experts
World-class IT Support and Cybersecurity
built on vast expertise, cutting-edge technology
and strong client relationships.
Managed IT Services
As our clients will testify, our expertise delivers technology-led IT support solutions that will improve efficiency and reduce costs across your business or organisation. We achieve this in a number of ways:
Our service offering covers a wide spectrum which can be scaled to suit the needs of your business. Please get in touch with some initial details of your business and we’ll be delighted to let you know how we can best support you.
How can we help?
Passionate about business efficiency, our people are highly experienced and accredited IT Support experts whose approach is focused on understanding your business’s specific IT Support needs.
IT is an essential function of all businesses today, regardless of your sector. As a highly accredited Managed Service Provider, Texaport delivers a complete portfolio of solutions to build and support your IT operations.
We build your IT structure to minimise the likelihood of faults and downtime. With detailed tracking + reporting, you always know how your systems are performing.
Cybercrime and IT security breaches are a growing threat to your operations and financial viability. Texaport is Gold Standard IASME, and NCSC Cyber Essentials Plus accredited. This means we can support your business in achieving the UK Government-backed Cyber Essentials and Cyber Essentials Plus accreditation.
Percent of Businesses not prepared for data loss
Ransomeware attacks business every 14 seconds
Benefiting your business IT
Texaport is a highly accredited Managed Service Provider which delivers a complete portfolio of solutions to support your IT operations. Our expertise, combined with the understanding we develop of a client’s business, can deliver significant benefits across your operations, including
Texaport helps financial experts capitalise on new Edinburgh location
When Forth Capital, a leading financial planning and pensions advisory company, wanted to expand its global operations with a new UK office, it turned to Texaport for help.
Forth Capital was founded in 2004 to provide intelligent investment advice to help expatriates across the world become financially independent. Headquartered in Geneva, Switzerland and with specialist personnel located in offices in Hong Kong, Dubai, Sydney and Dublin, the company opened a new UK office in Edinburgh in 2020.
Texaport helps London film school deliver the bigger picture
The London Film Academy (LFA) was set up in 2001 and has now become internationally recognised as an innovative school that offers more than just an education in film. The Academy produces world-class filmmakers while adopting a hands-on approach through its ethos of creating a collaborative, friendly and inclusive learning environment.
Peace of Mind
Knowing that you can pick up the phone, speak to an actual human, and resolve your issue with one call saves you valuable time and money. We encourage our clients to contact us as soon as an issue appears, and we love nothing more than fixing it quickly. It’s what we do best. Having that little bit of confidence and relying on your remote IT support company sets us apart in the business IT support market.
Customer Focused Managed IT Services
When it comes to helping you discover what your IT needs are and how to ensure you are getting the best out of your IT systems, we can help. It’s essential to us that we provide the highest level of customer service, and we pride ourselves on fast turnaround times and excellent client feedback.
Our IT Support and managed IT services ensure your business will experience minimal downtime and your IT systems will deliver across every area without hiccups or delays. That is why so many people are turning to Texaport for initial IT support and sticking with us over the longer term.
Bespoke Managed IT Services
IT Support needs to play a specific role within your business, but you can’t expect a ‘one size fits all approach. That is why all of our IT support service agreements are created individually to ensure they suit your business needs.
Through our approach, nothing is missed – you get the best care possible and will not be charged for anything unnecessary to your business.
Do you wish you had a team on your side, keeping your IT services online and healthy but don’t know where to start? Arrange a call with the specialists at Texaport. We will reply promptly, as always.
Every single business must be aware of how data works and its responsibilities. That’s why we always offer the most secure solutions with only approved software that will provide the greatest security for your data.
There is always a threat of data breaches, and as time goes on, there are more sophisticated attacks to watch out for, requiring you always to be vigilant about keeping your business safe. With Texaport’s IT Support, we have you covered and will ensure your data is secure.
Read our latest news below to find out more about how Texaport is helping support clients’ IT requirements and develop our business throughout Scotland, across the UK and beyond.
With a crisis at our customer site that resulted in the building losing connectivity, we couldn't get an engineer from our offices in London up to Edinburgh and after some frantic phone calls, spoke to Lewis at Texaport. 20 minutes later he had arrived at the customer site, fully compliant with Covid rules and following our instructions to the letter. His professionalism and obviously high competence made our life very easy. Our client was so impressed! So good to know how Texaport responds in a crisis. Very much looking forward to working with them again.
I am on the other side of the world in Sydney but despite the time difference, Texaport never lets me down.
We have been using Texaport for a few years now, for hosting our website, IT support . Can’t recommend them enough! Always friendly, professional and knowledgeable.
Great Service, efficient, tidy and effective - couldn't ask for more from this team, Did what they promised when they promised - well pleased with the service.
Very knowledgeable team, small enough to be flexible, large enough to have solid practise. I was very impressed and look forward to working with them in future.
IT Support FAQ
IT Support or Technical Support, often abbreviated to Tech Support is a service that organisations provide to users of Information Technology products or services. Generally IT Support provides help with specific problems with a product or service, distinguishing from training or development of an IT product.
Business can benefit from reduced overheads and enterprise level IT services for a fraction of the cost of in internal team.
An MSP – Managed Service Provider is a company that provides “managed IT Services” the outsourcing of the responsibility for maintaining, and anticipating IT problems.
Augmented IT support provide a remote onsite set of professional IT hands. As well as offer strategic advisory support on major projects and complex IT issues improving and aiding the skill of your management team.
Security monitoring in the IT support domain is one of the most important aspects for a small business. The development and management of active and passive systems that aid in the collection of information on your network as well as analysing them for specific behavioural/malicious actions can and does save companies thousands in damages that can be caused by third parties.
Yes, Texaport provides 24/7 IT Helpdesk services, contact us to find out more.
Bespoke services are tailored to an organisation individually. The most important factor is that the IT system is working efficiently and IT problems are not preventing you from running your business.
Phone us or send us a message and we’ll do the rest.
This is the first question and step to establishing a strong IT management system for your organisation. Outsourcing your IT Support allows you to have a third party that is accountable and responsible for your IT, giving you an IT division within your organisation without the cost.
The first step is to assess the damage, working from backups or other storage of data to account for the overall width and depth of the problem. Secondly we looks at rectification, if data has been removed or storage devices are broken, there are solutions for data recovery and avenues within that which can be pursued. The final step is to implement solutions to avoid this happening in future through the use of onsite/offsite backups as well as cloud storage integrations.
Having a strong IT infrastructure is the definitive factor when transitioning to working from an office to home environment. Our clients can seamlessly flex their time between any location and still be working at their full potential while maintaining the security of the business. We do this through cloud and server services. Contact us to find out more.
Regular updates of a PC are a major player in the overall health and security of the system. This allows for the smooth running of new programmes while keeping you protected from any recently discovered vulnerabilities.
Managed IT Services
We focus on five key IT service areas to support our clients’ business needs: