IT Support Experts

World-class IT Support and Cybersecurity
built on vast expertise, cutting-edge technology
and strong client relationships.

IT Support

Everything from unlimited IT help desk to long term IT strategy planning for your business

IT Consultancy

Tap Into our strategic experience with our project management and IT Consulting services

Cybersecurity

Implementing best in class cyber security practices to secure your business from within

Cloud Services

Utilising secure cloud technologies to reduce costs and enhance your remote working capabilities

We are the IT support and cybersecurity experts. We are relentless in understanding your unique needs, creating high-impact solutions, and providing the most genuinely helpful support in the industry.

Managed IT Services

As our clients will testify, our expertise delivers technology-led IT support solutions that will improve efficiency and reduce costs across your business or organisation. We achieve this in a number of ways: 

Our service offering covers a wide spectrum which can be scaled to suit the needs of your business. Please get in touch with some initial details of your business and we’ll be delighted to let you know how we can best support you.

How can we help?

Responsive

Where possible, your issue is resolved immediately by our IT Helpdesk at the first point of contact, so you can get on with whats important.

Certified

We hold Cyber Essentials Certification and Microsoft Silver Competency, reinforcing our
commitment to quality.

Reliable

We consistently provide the highest quality of service and continually measure our performance against industry standards.

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Passionate about business efficiency, our people are highly experienced and accredited IT Support experts whose approach is focused on understanding your business’s specific IT Support needs.
IT is an essential function of all businesses today, regardless of your sector. As a highly accredited Managed Service Provider, Texaport delivers a complete portfolio of solutions to build and support your IT operations.

We build your IT structure to minimise the likelihood of faults and downtime. With detailed tracking + reporting, you always know how your systems are performing.

Looking for a new IT Support provider?

Download our E-book to ensure you make an informed decision.

Cybersecurity

Cybercrime and IT security breaches are a growing threat to your operations and financial viability.  Texaport is Gold Standard IASME, and NCSC Cyber Essentials Plus accredited. This means we can support your business in achieving the UK Government-backed Cyber Essentials and Cyber Essentials Plus accreditation.

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Percent of Businesses not prepared for data loss

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Ransomeware attacks business every 14 seconds

Managed Services

Outsource your Managed IT Services, improve your operations and reduce downtime and overheads with Texaport's managed IT

Data
Cabling

Providing the lifelines between your communication technologies with structured cabling design, installation and servicing

Cybersecurity Training

Secure your business from within. Enabling you to create a security-focused culture with automated training within your business

Connectivity Solutions

Keep your team connected with Texaport's suite of business grade connectivity and information communication solutions

Benefiting your business IT

Texaport is a highly accredited Managed Service Provider which delivers a complete portfolio of solutions to support your IT operations. Our expertise, combined with the understanding we develop of a client’s business, can deliver significant benefits across your operations, including

Save money by increasing efficiency

Our approach is focused on delivering cost efficiencies across all parts of your business or organisation.

Eliminate the cost of downtime

Through our 24/7 IT support offering and cloud services, we can minimise potential interruptions to your business.

Eliminate IT headaches

We can take on the burden of managing your IT systems so you can focus on your core business.

Increase employee effectiveness

By implementing effective IT Support we ensure your systems are robust and reliable and your workforce is happy.

Enhance connectivity

We can connect your people and your systems to deliver seamless communications wherever they are

Safeguard your business data

Through our cloud services and cybersecurity offerings, we can ensure your data is securely stored and accessible.

Maintain reputation through certification

Our expertise in cybersecurity will significantly minimise the threat of a data breach.

Cyber Security Insurance

As an accredited cybersecurity specialist, we ensure your systems are protected against external threats

Texaport helps financial experts capitalise on new Edinburgh location

When Forth Capital, a leading financial planning and pensions advisory company, wanted to expand its global operations with a new UK office, it turned to Texaport for help.

Forth Capital was founded in 2004 to provide intelligent investment advice to help expatriates across the world become financially independent. Headquartered in Geneva, Switzerland and with specialist personnel located in offices in Hong Kong, Dubai, Sydney and Dublin, the company opened a new UK office in Edinburgh in 2020.

Texaport helps London film school deliver the bigger picture

The London Film Academy (LFA) was set up in 2001 and has now become internationally recognised as an innovative school that offers more than just an education in film. The Academy produces world-class filmmakers while adopting a hands-on approach through its ethos of creating a collaborative, friendly and inclusive learning environment. 

 

Peace of Mind

Knowing that you can pick up the phone, speak to an actual human, and resolve your issue with one call saves you valuable time and money. We encourage our clients to contact us as soon as an issue appears, and we love nothing more than fixing it quickly. It’s what we do best. Having that little bit of confidence and relying on your remote IT support company sets us apart in the business IT support market.

Customer Focused Managed IT Services

When it comes to helping you discover what your IT needs are and how to ensure you are getting the best out of your IT systems, we can help. It’s essential to us that we provide the highest level of customer service, and we pride ourselves on fast turnaround times and excellent client feedback.

Our IT Support and managed IT services ensure your business will experience minimal downtime and your IT systems will deliver across every area without hiccups or delays. That is why so many people are turning to Texaport for initial IT support and sticking with us over the longer term.

Bespoke Managed IT Services

IT Support needs to play a specific role within your business, but you can’t expect a ‘one size fits all approach. That is why all of our IT support service agreements are created individually to ensure they suit your business needs.

Through our approach, nothing is missed  – you get the best care possible and will not be charged for anything unnecessary to your business.

Do you wish you had a team on your side, keeping your IT services online and healthy but don’t know where to start? Arrange a call with the specialists at Texaport. We will reply promptly, as always.

Data Driven

Every single business must be aware of how data works and its responsibilities. That’s why we always offer the most secure solutions with only approved software that will provide the greatest security for your data.

There is always a threat of data breaches, and as time goes on, there are more sophisticated attacks to watch out for, requiring you always to be vigilant about keeping your business safe. With Texaport’s IT Support, we have you covered and will ensure your data is secure.

Recent News

Read our latest news below to find out more about how Texaport is helping support clients’ IT requirements and develop our business throughout Scotland, across the UK and beyond.

Testimonials

IT Support FAQ

IT Support or Technical Support, often abbreviated to Tech Support is a service that organisations provide to users of Information Technology products or services. Generally IT Support provides help with specific problems with a product or service, distinguishing from training or development of an IT product.

Business can benefit from reduced overheads and enterprise level IT services for a fraction of the cost of in internal team.

An MSP – Managed Service Provider is a company that provides “managed IT Services” the outsourcing of the responsibility for maintaining, and anticipating IT problems.

Augmented IT support provide a remote onsite set of professional IT hands. As well as offer strategic advisory support on major projects and complex IT issues improving and aiding the skill of your management team.

Security monitoring in the IT support domain is one of the most important aspects for a small business. The development and management of active and passive systems that aid in the collection of information on your network as well as analysing them for specific behavioural/malicious actions can and does save companies thousands in damages that can be caused by third parties.

Yes, Texaport provides 24/7 IT Helpdesk services, contact us to find out more.

Bespoke services are tailored to an organisation individually. The most important factor is that the IT system is working efficiently and IT problems are not preventing you from running your business.

Phone us or send us a message and we’ll do the rest.

This is the first question and step to establishing a strong IT management system for your organisation. Outsourcing your IT Support allows you to have a third party that is accountable and responsible for your IT, giving you an IT division within your organisation without the cost.

The first step is to assess the damage, working from backups or other storage of data to account for the overall width and depth of the problem. Secondly we looks at rectification, if data has been removed or storage devices are broken, there are solutions for data recovery and avenues within that which can be pursued. The final step is to  implement solutions to avoid this happening in future through the use of onsite/offsite backups as well as cloud storage integrations.

Having a strong IT infrastructure is the definitive factor when transitioning to working from an office to home environment. Our clients can seamlessly flex their time between any location and still be working at their full potential while maintaining the security of the business. We do this through cloud and server services. Contact us to find out more.

Regular updates of a PC are a major player in the overall health and security of the system.  This allows for the smooth running of new programmes while  keeping you protected from any recently discovered vulnerabilities.

Managed IT Services

We focus on five key IT service areas to support our clients’ business needs:

IT Support

We provide proactive monitoring, maintenance and IT support services for your organisation's entire IT system, saving you time, money and headaches.

Cybersecurity

We are a highly accredited managed service provider able to support all your IT security requirements. Find out how we can help your business.

Cloud Services

We are cloud specialists. Our cloud services can significantly reduce the cost of managing and maintaining your IT systems whilst ensuring business continuity.

Connectivity

Getting your people connected is another of our key IT service offerings. We can put in place all your required connectivity requirements.

IT Consultancy

World-class IT guidance for the big decisions. From one-off consultancy to full-scale project design, management and delivery, we’re there whenever you need us.