About Us

Building a better MSP

Setting the standard of service excellence in our industry.

Where it all started

In 2012, we were gifted the use of a broom cupboard with two desks and two laptops. Determined to build a better MSP than the ones we’d experienced ourselves, we set to work. Our goal was to create an MSP with excellent services, integrity, and accredited experts that delivered real value to our customers through increased business efficiency. Since then, we’ve grown from strength to strength thanks to our brilliant clients.

What we believe in

Championing industry regulation

In a world where IT is weaponised and service levels vary wildly, we want more industry-wide controls so everyone can enjoy consistent, reliable support.

Security-first mindset

We prioritise the security and privacy of client systems and data in all aspects of our service delivery.

Collaboration and partnerships

We build strategic partnerships with technology vendors and industry experts so we can offer you best-in-class solutions.

Rapid response and incident management

We maintain a rapid incident response capability, minimise downtime, and mitigate the impact of security incidents for our customers.

Our future

Our vision is to be the trusted partner of choice for organisations seeking comprehensive IT management and cutting-edge security solutions. We want to give our clients the freedom to focus on their core business objectives without worrying about cyber threats. We aim to deliver exceptional client experiences and contribute to a safer digital world.

Trust and freedom

We build strong relationships based on trust, collaboration, and shared goals. We free our clients from security concerns so they can focus on what matters.

Proactive and innovative

We provide end-to-end solutions that proactively address complex cyber threats. We operate on the cutting edge to deliver innovative solutions.

Exceptional client experiences

We promise a superior client experience through exceptional service delivery, personalised support, and proactive communication.

Contribute to a safer digital world

We want to positively impact the digital landscape by actively contributing to a safer and more secure environment.

Making IT greener

To contribute to a safer digital world, we must all do our bit to make the digital world greener.

We’re dedicated to:

Recycling

We are committed to reducing electronic waste by responsibly recycling all of our IT equipment. We also assist our clients in managing their own e-waste, ensuring that obsolete devices are disposed of in an environmentally friendly manner. By recycling and repurposing technology, we aim to reduce the harmful impact of digital waste on the environment and promote a circular economy.

Planting trees

Planting trees to support reforestation initiatives. Through our partnership with Treeapp, we contribute to global reforestation efforts by planting trees to mitigate carbon emissions. Treeapp allows users to plant trees in various global locations, we also work with our clients to raise awareness of their IT equipment's carbon footprint, encouraging sustainable practices and reducing their overall environmental impact.

Our guarantee to you

If a job’s worth doing, it’s worth doing well.

We focus on:

Building trust

We want our customers to feel completely comfortable with us monitoring and maintaining the health of their IT system. This is a responsibility we take on with commitment and conviction to build long-lasting, positive partnerships.

Continuous development

We’re highly accredited and committed to investing in keeping our knowledge up-to-date so our customers know they’re working with true experts.

Personal Guarantee

We’re so passionate about providing quality IT and cyber security services that they’re all backed by our guarantee.

"Texaport will provide superior, professional, and fully accountable IT and cyber security services that benefit your business operations."

Hugh Caldwell
Founder, Managing Director