Texaport is the UK-headquartered MSP that supports your international offices with fully employed, directly managed engineers in APAC, EMEA, and LATAM, not outsourced partners, not offshore call centres.
The Problem
Growing internationally is a significant achievement. But IT infrastructure rarely scales at the same pace as the business. What started as occasional coverage gaps, a delayed response here, a workaround there, can quietly become a real operational risk as your teams and time zones multiply. You don't need a bigger version of what you have. You need a different approach entirely.
Critical issues raised outside UK hours sit in a queue overnight
Head office gets great service; international offices get what is left
Your SLA only applies to offices your MSP physically serves
Third-party overseas partners mean ambiguity about where your data goes
Multiple vendors, no one person owns the global outcome
Our Commitment
We do not put UK engineers on night shifts to cover other time zones. We employ engineers in those time zones - people who work in their own region, during their own business hours, as fully paid Texaport employees.
Our global coverage means a ticket raised at any hour, in any region, is handled by an employed Texaport engineer during their normal working day. No overnight queues. No degraded service.
Because our international engineers are directly employed and trained to our standards, your teams in APAC, EMEA, and LATAM receive the same quality of support as your UK head office. One service, consistently delivered.
All Texaport engineers, wherever they are in the world, operate under UK employment law, UK data handling standards, and Texaport internal security policies. No third-party partners in our delivery chain. Your data handling is clean, auditable, and GDPR-compliant.
Our international managed IT service is not a separate product. It is the same fully-managed Texaport service your UK offices receive, extended to every location where you have people.
All services operate under a single contract and a single point of accountability. Your IT Manager deals with one MSP. One escalation path. One relationship.
Texaport employs engineers directly in three global regions. This is not a list of countries we can theoretically reach; it is where we have people on the ground, on our payroll, ready to support your teams.
If your business operates in a region not listed above, speak to us. Our model is built to expand with you.
Supporting UK businesses with offices in Singapore, Australia, Hong Kong, Japan, and across the wider Asia-Pacific region. Coverage aligned to local business hours - no out-of-hours degradation.
Supporting UK businesses with offices across continental Europe, the Middle East, and Africa. Particularly relevant for businesses managing post-Brexit EU data operations, where GDPR clarity and UK-standard governance matter most.
Supporting UK businesses with operations in the US, Canada, and Latin America. Covers the time zone gap that most UK MSPs handle badly by putting engineers on call overnight.
5.0
"They’re open to feedback and understanding about the customer's requirements."
Head of People & Programmes, Mindtools
Verified Review
4.5
"They've certainly helped us save time and stress. The quality of their work is great."
Communications Director, Premium Food Hall
Verified Review
5.0
"We’ve already referred Texaport to a couple of other businesses."
Director, Reid Mitchell
Verified Review
5.0
"The responsiveness of their entire staff is outstanding."
Property Assistant, Clouds Property Management
Verified Review
5.0
"We have peace of mind working with Texaport."
Manager, Mining Software Supplier
Verified Review
4.5
"Texaport has helped us improve our internal access and security."
Manager, Financial Advisory Firm
Verified Review
5.0
"They were very approachable and knowledgeable."
Head of Business Services, Agenor Technology Ltd
Verified Review
5.0
"Texaport often flags and resolves issues before we even notice there’s a problem."
Account Manager, Spirit Media
Verified Review
Tell us about your setup where your offices are, how many people you have in each region, and what is not working. We will come back to you within two business hours.
