How IT support can save your business money

As businesses are looking closely at their financial situation, many things can be considered unnecessary and there may be luxuries that you might consider sacrificing.

Many areas can be optimised to reduce costs. We don’t always know if the efforts will pay off straight away, but we do know that putting the effort in is better than not taking action at all. However one area that many businesses often seem to avoid is IT, more often than not we want to get our IT systems working for us, and not overthink about how much that can cost us.

Of course, you don’t want to cut corners with IT, because your computer systems are the backbone of your business. More often than not this approach causes much bigger and more expensive problems further down the line. However, many businesses could benefit from taking a look into how IT Support services can help you save money and improve your operating systems. So, we know that many business owners are undertaking the mammoth task of reducing outgoings, but how exactly can managed business IT Support do that for you and your business?

As a leading IT services provider, Texaport understands how IT support can save you time, effort, and, most importantly, money. Here we will talk you through some of how IT support, and more importantly, outsourcing it, can support your business help your business reduce outgoings, and save money all round.


Get your IT support provider to uncover inefficiencies

Just because something has been working well for a long time, even many years doesn’t mean that it is the most effective way of working. Taking a look at the IT services that you currently use, how exactly they are working for your business, and if they can work in a much more effective way is going to throw up some challenges. Within these challenges, you will notice opportunities to improve process and procedures within your business. For example, is your server slowing down because you are loading too much information at once? A common problem which can also mean your production line, or call centre experiences downtime more often than you would like. Every time this happens, you will inevitably lose money.

Hiring a dedicated team of IT Support specialists that can really delve into your technology processes and work out a much more effective way of doing things will undoubtedly help you save money over time. Every time you end up with a workforce not able to use the computer systems, or a scanner that just isn’t working fast enough, you can count the money falling off the bottom line. Ultimately, investing in IT Support and making sure that your business has had a health check, can be a massive step in the right direction. You might wonder why you hadn’t done it sooner, and many business owners have explained in the past that their biggest regret was not taking this into account from the very beginning, it can be a time consuming and expensive mistake to make.


IT support providers can manage system upgrades

Upgrading your systems can be a game-changer. Yes, you were perfectly happy until now, and it all works ‘fine’ but imagine the time and money you can save if your systems are working at an optimum level. Outsourcing system upgrades to an IT Support specialist will not only mean you don’t have to work it all out yourself, but it also means you are much less likely to experience downtime, which as we know can be detrimental to a business at the best of times. Not only is saving money the incentive here, but also saving you the stress and worry of when things going wrong is invaluable too.

Quite often, outsourced IT services and managed IT support can also provide a better deal on the cost of these upgrades. That’s because they can strike better deals with software companies and also know exactly what you will and won’t be needing overtime. Trial and error isn’t something that you want to risk when it comes to IT services to find an excellent managed IT support company and get them on board as soon as possible. You won’t regret it. IT is one thing that business owners tend to feel most stressed about from one-man bands to multinational companies; getting this wrong can have long-lasting and expensive consequences.


Save time training staff with outsourced IT support

Having an in-house IT professional on your books might sound like the preferred option; however, this certainly isn’t the best option financially for many businesses. The basic salary of an IT engineer starts at £30,000 a year, so you have to factor that in before you even think about the overall cost of equipment, software, and running costs. Hiring an outsourced remote IT Support company will mean you have the opportunity to cut costs and also have a team of technical support specialists to assist you. This also extends to training costs, it can be expensive to keep up to date with the ever-changing tech world, and if you care about your staff, then training is a must.

Training for an IT professional can be expensive, and an outsourced IT Support company will take care of this, and generally be better at knowing exactly what training is needed and when, since they have the experience needed. Hiring an outsourced IT support provider for your Managed IT support services also means that you don’t have to budget for the management of the team that you will be hiring if you choose to keep IT Support in-house. It goes without saying that you need someone experienced in the IT field to manage an IT team, so the time spent managing everyone, in addition to the training, can add up. Using an IT support team can save you money and effort when it comes to training while providing all the services you need to run your business effectively.


Get the experience you need with a remote IT support service

Hiring an experienced IT support team to come and take care of your computer systems means paying hefty salaries for experienced staff. Outsourcing remote IT Support will, however, allow you to only pay for what you use. Fortunately, you will have a highly experienced support team to contact every day, without having to set them up in your office. They will be dedicated to answering questions and providing bespoke IT support services for your business. Unless you are an IT professional yourself, you will have limited knowledge of the systems you will be using on a day to day basis. So, having this experience available, from a whole team who will keep you updated, who is working with you rather than against you, and who will have years of experience behind them is invaluable.

The value for money aspect is magnified in this situation, since you will be paying purely for the services you use, rather than a permanent member of staff. From setup, security, and streamlining to cloud storage, there will be someone who knows the process inside out and can help you overcome and challenges along the way. Great IT Support, with an experienced team backing you up, is going to help you succeed in any business, the more smoothly your business runs the more money you make, so not only does having an experienced team via outsourcing your IT Support mean you save money, but it can help you make money too, taking your business to the next level.


Streamline your business with our IT support offering

Research shows that 20% of company costs are spent on IT, which we can all agree is a staggering amount. But this doesn’t have to be the case. When you outsource your IT Support you are choosing to streamline your IT support services, many IT Support companies choose to include anti-virus software and many other services in their managed IT services packages. This approach from your support team means you don’t have to worry about many different subscriptions every month; it really can add up when you sign up to various bits of support that you come across when you set up a business. Of course, some of these subscriptions and downloads may be very useful, but speaking to your IT Support team, will generally mean you are going to end up with a much more streamlined approach. They can offer you alternatives to choose from, and options that only an IT professional will understand. This can make all the difference, and as they say, if you look after the pennies, the pounds look after themselves!

As you can tell saving money with your IT Support exceeds just paying less than you would be hiring a full-time member of staff, it can extend to every area of the business. Still, it is important to consider all of your options before you find yourself with too much downtime and stress that can damage your business.

As the tech world expands and there are new ways of working along the way, making sure that your IT Support company can help your business stay up to date and that your upgrades are completed without delay. In the next few years cybersecurity, cloud storage, and using information technology effectively will potentially make or break a business, so having a reliable IT Support team on your side will be essential. Ensuring you choose the most experienced, cost-effective and up-to-date company might be a challenge. Texaport, a market-leading managed IT services company is happy to be your first port of call for all your IT support needs, and once you are onboard you might even wonder what took you so long to decide.

At Texaport, we understand the importance of these advancements, and we work with our clients to put a reliable system in place to improve their business efficiency. Our team has a wide range of IT knowledge and remains acquainted with the movements in the IT industry. Find out more here.