The UK is entering a new era of cyber security and MSP regulation. With the introduction of the Cyber Security and Resilience Bill, the government is taking decisive steps to defend our digital infrastructure, safeguard essential services, and strengthen national resilience. For the first time, Managed Service Providers (MSPs) will be formally brought into regulatory scope.
This isn’t just a policy update, it’s a necessary wake-up call for the entire digital supply chain and the industry as a whole.
Table of contents
- Why now? Because the threat has changed
- What’s changed?
- What does this mean for Texaport?
- Texaport’s response: Building for resilience
- Why this matters to your organisation
- What you should do now
- A new standard for MSPs
Why now? Because the threat has changed
From ransomware attacks on the NHS to breaches affecting councils and utilities, cyber threats in the UK are becoming more frequent, complex, and impactful throughout many sectors. More than half of UK businesses reported a cyber breach in the past year. With reports to the ICO showing a steady increase in cyber incidents across all sectors in the UK.
What’s changed?
Our reliance on digital services and the MSPs that enable them.
As your MSP, Texaport sits at the core of your IT ecosystem. Managing infrastructure, securing networks, supporting cloud environments, and proactively defending against emerging threats. That level of access makes MSPs not just enablers of resilience, but high-value targets in the eyes of attackers.
What does this mean for Texaport?
The Cyber Security and Resilience Bill will update the UK’s NIS Regulations (2018), bringing managed service providers into scope for the first time
Key changes include:
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Bringing MSPs into the scope of the NIS Regulations, with security and incident reporting obligations
- Expand oversight of critical suppliers to essential and digital services
- Mandate 24-hour incident reporting to regulators and the NCSC, with a 72-hour detailed report
- Empower regulators to designate specific suppliers as ‘Critical Suppliers’ if disruption to their services could significantly affect essential or digital services
The Information Commissioner’s Office (ICO) will act as the lead regulator for MSPs.
As a security-first MSP, Texaport fully supports the new requirements, as we believe our industry should be held to a higher standard of accountability, resilience, and trust, and we’ll continue being your responsive security-first MSP every step of the way.
Texaport’s response: Building for resilience
At Texaport, we champion industry regulation, we believe that secure, trustworthy MSPs are vital to the digital economy.
We’ve long taken a security-first approach, not just at a technical level, but holistically, considering every layer of risk, from infrastructure to end-user behaviour and supplier exposure by helping our clients achieve their Cyber Essentials certifications.
Our services already include:
- Proactive threat detection, incident response, and recovery
- End-to-end supply chain risk management
- Transparent and timely client communications during incidents
- Ongoing support with governance and compliance for regulated sectors
- Vulnerability assessments and Cyber security training
Far too many MSPs still operate with limited oversight, minimal security controls, and no accountability. This legislation helps raise the bar, creating greater transparency and resilience across the supply chain.
It’s also important to recognise that this legislation doesn’t just apply to large MSPs. The scope includes any provider that supports essential services or critical digital infrastructure, including smaller MSPs working within sectors like healthcare, finance, or local government.
It’s a significant and much-needed step forward for the industry, and we fully support its enforcement. These regulations will help create a more secure, trustworthy digital ecosystem, one where all providers are held to the standards that clients deserve.
Why this matters to your organisation
Whether you work in healthcare, finance, local government, or logistics if your business relies on digital services, then your resilience depends on your IT provider.
You can outsource IT services but you can’t outsource risk. That’s why choosing the right MSP has never been more important.
Strong, secure partnerships aren’t just about uptime, they’re about protecting your operations, data, and reputation.
What you should do now
If you’re reviewing your IT partnerships or cyber strategy, here’s what we recommend:
- Ask your current provider how they’re preparing for this regulation
- Review your incident response plan and reporting structure
- Commission a cyber risk audit for your supply chain
- Become Cyber Essentials accredited
- Speak to our team, we can help assess your readiness and boost resilience
A new standard for MSPs
The Cyber Security and Resilience Bill is more than legislative housekeeping, it’s a signal of where our industry is headed. The digital economy depends on secure, resilient infrastructure, including the managed service providers behind it.
At Texaport, we welcome these changes. They reflect how we’ve always operated and believe the wider sector must evolve.
If you’re looking to bolster your supply chain or need expert cyber security guidance, we’re here to help.
Whether it’s preparing for new compliance requirements, assessing supplier risk, or enhancing your incident response strategy, Texaport provides the proactive support and insight you need to stay ahead.
