Proactive IT Support and strategic Managed IT Services saving you time and money
We provide fully managed IT support and security services, including proactive monitoring and maintenance, cybersecurity accreditation, training and strategic IT planning.
Our outsourced IT Support saves your organisation money as you benefit from our hands-on team of experts supporting your business for a fraction of the cost compared to hiring staff to deliver this service. It also saves you time enabling you to focus on your core business and reducing the headaches that can accompany the burden of managing an IT system.
Our approach to providing IT support begins with a holistic overview of your requirements to ensure your system is delivering for your business across all key areas.
Working in close partnership to gain an in-depth understanding of a client’s business, we will then set out recommendations on how to either develop a new and reliable IT structure to best suit your needs or enhance an existing structure to ensure it is fully aligned to your strategic aims and aspirations.
IT Security
Implementing best in class cyber security practices to secure your business
Cloud
Utilising the cloud to reduce costs and enhance remote working capabilities
Connectivity
Improving your communications through VOIP, Data cabling and broadband
Fully Managed IT Services.
IT systems are at the heart of everything we do and they form the backbone of all modern businesses. It is crucial to nurture and safeguard this resource, not only to protect the organisation and its assets, but to enable its growth.
Texaport provides the complete portfolio of IT services an organisation requires to meet its expectations and fulfill its goals.
- We provide long term strategic advice on IT systems, working processes and practices to improve business efficiency.
- We practice prevention not reaction by proactively monitoring your systems to spot issues before they arise.
- We respond quickly to IT issues, working to service level agreements whilst tracking and reporting performance.
Our services offering covers a wide spectrum which can be scaled to suit the needs of your business. Please get in touch with some initial details of your business and we’ll be delighted to let you know how we can best support you.
How can we help?
Responsive
Where possible, your issue is resolved immediately at the first point of contact, so you can get on with whats important.
Certified
We hold Cyber Essentials Certification and Microsoft Silver Competency, reinforcing our
commitment to quality.
Reliable
We consistently provide the highest quality of service and continually measure our performance against industry standards.
Peace of Mind
Knowing that you can pick up the phone, speak to an actual human and get your issue resolved, often with one call, saves you valuable time and money. We encourage our clients to contact us as soon as an issue appears and we love nothing more than fixing it quickly. It’s what we do best. Having that little bit of confidence and being able to rely on your remote IT support company is what sets us apart in the business IT support market.
Customer Focused Managed IT Services
When it comes to helping you discover what your IT needs are, and how to ensure you are getting the best out of your IT systems, we can help. It’s essential to us that we provide the highest level of customer service and we pride ourselves on fast turnaround times and excellent client feedback.
Our IT Support and managed IT services ensure your business will experience minimal downtime and your IT systems will deliver across every area without hiccups or delays. That is why so many people are turning to Texaport for initial IT support and sticking with us over the longer term.
Bespoke Managed IT Services
IT Support needs to play a specific role within your business, but you can’t expect a ‘one size fits all approach. That is why all of our IT support service agreements are created on an individual basis, to ensure they are suited for your specific business needs.
Through our approach, nothing is missed – you get the best care possible and will not be charged for anything that is unnecessary to your business.
Do you wish you had a team on your side, keeping your IT services online and healthy but don’t know where to start? Arrange a call with the specialists at Texaport. We will reply promptly, as always.
Data Driven
Every single business must be aware of how data works and its responsibilities. That’s why we always offer the most secure solutions with only approved software that will provide the greatest security for your data.
There is always a threat of data breaches and, as time goes on, there more sophisticated attacks to watch out for, requiring you to always be vigilant about keeping your business safe. With Texaport’s IT Support we have you covered, and will ensure your data is kept secure.
We can solve virtually anything.
Save Time and Money
Running a business doesn’t necessarily mean you have to know all about IT and how it works. Outsourcing your IT support to the experts at Texaport frees your hands of this burden and allows you to focus on the actual running of the business instead.
Texaport is continually keeping up to date with everything IT related, making sure that we provide the latest system upgrades and best-in-class IT technology, all while maintaining excellent service to support your business. We do this in the most cost-effective way for every single client, so you benefit by getting the best managed IT support in a highly cost-effective manner.
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Managed Services FAQ
IT Support or Technical Support, often abbreviated to Tech Support is a service that organisations provide to users of Information Technology products or services. Generally IT Support provides help with specific problems with a product or service, distinguishing from training or development of an IT product.
Business can benefit from reduced overheads and enterprise level IT services for a fraction of the cost of in internal team.
An MSP – Managed Service Provider is a company that provides “managed IT Services” the outsourcing of the responsibility for maintaining, and anticipating IT problems.
Augmented IT support provide a remote onsite set of professional IT hands. As well as offer strategic advisory support on major projects and complex IT issues improving and aiding the skill of your management team.
Security monitoring in the IT support domain is one of the most important aspects for a small business. The development and management of active and passive systems that aid in the collection of information on your network as well as analysing them for specific behavioural/malicious actions can and does save companies thousands in damages that can be caused by third parties.
Texaport liaises with all third party suppliers of IT products services on behalf of our clients.
Bespoke services are tailored to an organisation individually. The most important factor is that the IT system is working efficiently and IT problems are not preventing you from running your business.
Phone us or send us a message and we’ll do the rest.
This is the first question and step to establishing a strong IT management system for your organisation. Outsourcing your IT Support allows you to have a third party that is accountable and responsible for your IT, giving you an IT division within your organisation without the cost.
The first step is to assess the damage, working from backups or other storage of data to account for the overall width and depth of the problem. Secondly we looks at rectification, if data has been removed or storage devices are broken, there are solutions for data recovery and avenues within that which can be pursued. The final step is to implement solutions to avoid this happening in future through the use of onsite/offsite backups as well as cloud storage integrations.
Regular updates of a PC are a major player in the overall health and security of the system. This allows for the smooth running of new programmes while keeping you protected from any recently discovered vulnerabilities.
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Managed IT Services
We focus on five key IT service areas to support our clients’ business needs:
We provide proactive monitoring, maintenance and IT support services for your organisation's entire IT system, saving you time, money and headaches.
We are a highly accredited managed service provider able to support all your IT security requirements. Find out how we can help your business.
We are cloud specialists. Our cloud services can significantly reduce the cost of managing and maintaining your IT systems whilst ensuring business continuity.
Getting your people connected is another of our key IT service offerings. We can put in place all your required connectivity requirements.
World-class IT guidance for the big decisions. From one-off consultancy to full-scale project design, management and delivery, we’re there whenever you need us.
