Over the past year, the corporate market has evolved beyond recognition. One significant change is that companies are seeking IT support companies to collaborate with them.
As Google Trends shows, IT support is now a trending keyword, as businesses seek outsourced IT support providers to help them to overcome the challenges they face right now.
The team at Texaport, a leading provider of managed IT services in the UK, understands why companies are seeking to outsource their business IT support in these challenging times.
With the economy struggling and many businesses tightening their belts, you might be surprised to see that companies are looking to outsource their IT support.
IT support is not only trending; the market is also growing. It looks set to expand further over the coming years, for a variety of reasons.
If you’re considering using managed IT services, but don’t know if it’s worth investing in, then we’ve put together this handy guide to why the topic is trending and why you should consider IT support services for your business.
Ignoring Technology Is No Longer An Option
In 2020, it’s no longer an option for businesses to bury their heads in the sand and ignore technology. Even businesses that offer physical services and products need the ability to communicate with clients remotely, which means having a computer and smartphone.
Additionally, almost every company requires some form of an online presence. Whether it’s a social media page to share updates on or a company website to generate leads, you need to be online.
That means that you will, at some point, require IT support in some form. Whether it’s IT policy creation for a start-up or bespoke project work to help you integrate the technology your business needs, businesses always need some form of assistance.
While paying for a managed IT service to support your business might seem expensive, you will eventually need these services. When you work with a leading IT support provider like Texaport, you get the benefit of all of our knowledge and insight, whenever you need IT help.
Businesses Can Streamline Their Operations
If you manage a small business, then you might think that you only need IT support services occasionally. However, as the Coronavirus pandemic has proved to many company leaders, IT support services can help you to streamline your business.
Demand for some services and products, such as face masks, delivery services, and entertainment solutions, has boomed since the pandemic began. If your business has seen an increase in orders, then you need to make sure that you streamline your operations to ensure that you build on this momentum.
One of the best ways to save your team time is to work with an outsourced managed IT support company like us. Texaport has an experienced team of IT professionals who are at your disposal and can promptly respond to any inquiry.
If you have an emergency, then our outsourced IT support team can quickly help you to overcome your issues and get your business back up and running again in no time.
They can also use their industry knowledge and experience to recommend reliable software tools that can save you time and effort.
Remote Teams Have Changed The IT Industry
The Coronavirus pandemic didn’t only affect business leaders; it also affected your staff. Many firms had to close their premises to keep staff safe, meaning that employees had to work from home.
The future looks uncertain, as the virus is still rampant and the UK Government changes its guidelines regularly. For many staff, working from home is enjoyable, so firms might be considering moving to remote working permanently.
Running a remote company can save you a lot of money on rent and corporate property management fees, but it also causes issues for your IT infrastructure.
Among the most significant issues are cybersecurity and compliance. Regulations such as GDPR affect almost every business, and ignorance isn’t an excuse.
Remote teams are often less focused on cyber safety, particularly if they’re using their personal devices. So, you need to work with a reliable IT support company that can support you in managing your remote teams and ensure that you have a comprehensive IT policy in place.
As your team is now working from home, they won’t all be together in your business office. That means that you need to work with an IT support services provider that’s flexible. The Texaport team can provide all of our IT support services remotely so that your staff can get the assistance they need from home. There’s no need for your team to meet us; we’ll talk them through everything remotely.
IT Support Helps You To Save Money
Hiring an IT support provider might seem costly in the short-term, but over time it will actually save you money. After all, time is money in business, and as this post has proved, IT support services can save you lots of time and hassle.
By consolidating all of your IT management to one outsourced provider, such as Texaport, you’ll free up your team to do their roles. You’ll also get all of the expertise of our dedicated IT support staff, without hiring them and paying salaries, holiday pay, and all the other costs associated with hiring an in-house IT expert.
You will have access to our extensive range of services, so that you always get the support you require, as soon as you need it. In an emergency, we can promptly help you to overcome your issues and get your business back up and running. By reducing your downtime, we can reduce your costs during an IT emergency.
Also, IT support services will ensure that your firm is compliant with all relevant regulations and remove the risk of a costly fine or penalty.
So, while the initial cost might seem steep, the benefits definitely outweigh the negatives. Texaport offers tailored plans to suit our customers, so we can adapt our offering around your needs and ensure that you only pay for the services you require.
Effective IT Practices For Your Business Are More Important Than Ever Before
As the points in this post show, IT support is more essential in 2020 than it ever was before. Whether it’s supporting your remote staff or ensuring that your IT infrastructure can cope with an influx of orders, an IT support firm such as ours can help you to overcome every challenge that this year throws at you.
In the future, as the corporate market evolves and adapts around the ‘new normal’ that the virus has caused, the need for reliable IT infrastructure will only increase.
So, businesses that haven’t already engaged the services of a respected IT support firm should consider it if they want to remain competitive moving forward.
Get In Touch For More Information
At Texaport, we’re committed to providing our clients with the IT support and services that they need. That’s why we’ve put together this article, and why we offer a range of tips and guides on our IT support blog.
Our team works in Edinburgh, but we offer remote IT support to businesses throughout the corporate landscape. Wherever you are, and whatever industry you operate in, we can provide you with cost-effective managed IT support.
If you want to find out more about the managed IT support services we offer, then you can contact us to find out more. Our staff can offer you a tailored service that meets your business needs and ensures that your business thrives in 2020 and beyond.
